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2014 Webcast: Why Is My Patient So Irritable? Dealing with Anger/Hostility
We’ve all dealt with patients in rehab who always seem tense, frustrated, and irritable. They make us uncomfortable to be around them and it gets in the way of their progress. This webinar will help you understand these patients and develop strategies for working with them in spite of their resistance. You will learn to understand the difference between anger and hostility, the impact of environmental stressors, how it affects compliance and motivation, and communication methods and behavioral change techniques to get past it. With this new knowledge and skill, your confidence to engage these patients will grow and your own frustration will shrink (we hope!).
Credit
AACVPR CE:1.0
Description
Presented by Kent A. Eichenauer, PsyD, FAACVPR and Glenn A. Feltz, PsyD, FAACVPR
We’ve all dealt with patients in rehab who always seem tense, frustrated, and irritable. They make us uncomfortable to be around them and it gets in the way of their progress. This webinar will help you understand these patients and develop strategies for working with them in spite of their resistance. You will learn to understand the difference between anger and hostility, the impact of environmental stressors, how it affects compliance and motivation, and communication methods and behavioral change techniques to get past it. With this new knowledge and skill, your confidence to engage these patients will grow and your own frustration will shrink (we hope!).
Learning Objectives:
- Identify characteristics differentiating between anger and hostility.
- Describe how anger and hostility negatively impact compliance and motivation.
- Apple principals to engage new behavioral techniques to redirect patients’ problem thinking and behavior.
Viewing window: 60 days from date of purchase
CE Credit: 1.0 AACVPR
Courses in package: